Every FCA-authorised firm captures its regulatory identity here. For principal firms, that’s also the SUP 12 oversight surface — live obligations, per-AR dashboards, and a one-click FCA-ready scorecard.
Every customer: FRN, permitted activities with RAO Article references, 13 FCA business categories, and a 10-document DD checklist. Principal firms: a 9-tab AR Dashboard, 17 SUP 12 obligations handbook-tagged, 12-month KPI matrix, 90-day expiry alerts, and a one-click PDF oversight report — Health Score on the cover page.
Foundation module · Included. Part of every RegTechPRO subscription. No add-on fee.
Your permissions are scattered across PDFs. Due diligence lives in spreadsheets. AR supervision is a 30-tab workbook. FCA filings are remembered late. Every compliance team is stuck right here.
FCA RAO Article numbers on PDFs. Permitted activities buried in Mintel emails. Close links spread across company-secretary folders. When a new AR joins, reconstructing the full permission set is a half-day archaeology job.
One workbook per AR for due diligence. Another for approved persons. Another for monthly KPIs. A fourth for audits. Every new AR multiplies the spreadsheet pack. SUP 12 oversight becomes version-control hell.
AR agreements expire. Permissions lapse. Variations of Permission need filing. And somehow the calendar reminder always fires two weeks after the 90-day runway started. A principal's worst call is telling an AR they're unauthorised tomorrow.
FCA notifications, FS Register updates, AR appointment submissions, annual fees: all owned by nobody, all remembered late. When a supervisor asks for the evidence pack, it's an email-chain reconstruction, not a record.
If your firm's regulatory record currently lives in spreadsheets, email trails, and FCA Register PDFs, Firm Compliance is built for you.
SUP 12 written to the principal. Built from 17 oversight items, 10 due-diligence documents, KPI trend, and the 90-day expiring window. Signed by the Head of Oversight, the CCO (SMF16), and the CEO.
The Firm / AR Oversight Report is the annual supervisory statement every principal owes the FCA. Firm Compliance rebuilds it from live data: agreement status, 17 ongoing-oversight items, the 10-document DD pack, KPI trend, and the 90-day expiring queue. Nothing to retype. Nothing to invent.
The AR issue register travels with the agreement. Anything the principal raised, anything the AR missed, anything Anna detected from live data: captured, owned and closed, with the oversight item it belongs to stamped on the record.
| Raised by | Issue | Date | Status |
|---|---|---|---|
|
Tomas Lindqvist
Head of AR Oversight (Principal)
|
Hadley Wealth (AR): PI insurance expired without notice. Cover reinstated within 48 hours; formal breach logged to oversight item OM-04 and self-cert pack updated. | Jan 28, 2026 | Resolved |
|
Nadia Al-Farsi
Compliance Manager
|
Sullivan Mortgage Network: three financial promotions posted to LinkedIn without principal sign-off. Retrospective review under COBS 4.10; AR training refresh scheduled Feb 15. | Feb 09, 2026 | Resolved |
|
Eseosa Imoukhuede
AR Oversight Analyst
|
Meridian Advisory: complaint volume up 340% QoQ against DISP benchmark. Root-cause review open; principal site visit booked Mar 11 under SUP 12.6.6R. | Feb 22, 2026 | Attention |
|
Giulia Rossini
MLRO (SMF17)
|
Whitestone Capital: AR's AML reliance statement under MLR 2017 r.28 missing two CDD renewals. Gap remediated; reliance agreement re-attested Mar 05. | Mar 02, 2026 | Resolved |
|
Anna (Principal Oversight AI)
Automated detection
|
Northgate Partners: agreement termination window triggered at T-89 days. Wind-down plan drafted, client transfer notices issued, FCA notification of change pending under SUP 12.7.8R. | Mar 14, 2026 | Open |
The report is reviewed by the Head of AR Oversight, approved by the CCO as SMF16, and countersigned by the CEO. Once signed, the PDF is stamped, hashed, and lodged in Document Library. Evidence you did the supervision the FCA expects of a principal.
Every FCA-authorised firm gets a structured record: FRN, permitted activities, 13 business categories, close links, and a 10-document DD checklist. Principal firms add a full AR Dashboard — 9 oversight sub-tabs, 17 SUP 12 obligations, 12-month KPI matrix, and a one-click FCA-ready PDF per AR.
The AR's SUP 12 oversight surface: Health Score, SUP 12 Compliance %, Audit Issues, Agreement Status countdown, and Oversight Progress bars for DD, Ongoing Monitoring and Record Keeping. Every principal obligation, one screen, one AR.
The landing register: every Firm, AR and User Group you oversee. FRN, type, status, parent workflow, DD progress. Five KPI tiles at the top: Total Records, Authorised Firms, Appointed Reps, Active, DD Complete. One register replaces the portfolio workbook.
The 10-document canonical SUP 12 pre-appointment pack: FCA Register Extract, Certificate of Incorporation, Key Individuals List, PI Insurance, AML/CTF Policy, AR Agreement and more. Per-row status, per-row upload. Completion % feeds the SUP 12 Dashboard's Pre-Appointment DD score automatically.
From directly authorised firms keeping their regulatory record clean to principals managing appointed rep networks. Firm Compliance replaces the spreadsheet stack with a live, audit-ready record.
We ran 18 ARs through a 30-tab workbook until an FCA supervisor asked for our SUP 12 evidence. Firm Compliance gave us a record per AR, a 17-item checklist with every sub-rule cited, and a one-click PDF oversight report per AR. What used to be a week of consultant time at year-end is now a click. The 90-day agreement-expiry banner alone has saved us two re-papering fire drills this year.
Running 34 ARs across consumer credit, mortgages and insurance used to mean three separate trackers and a prayer. Now every AR has one record with 9 oversight tabs, and the permissions matrix lists the exact RAO Articles each AR is authorised under, inline. When a new AR onboards, the 10-document DD checklist is already there, the KPI matrix is scaffolded, and the SUP 12 framework is waiting. Onboarding time has dropped from a fortnight to an afternoon.
Firm registry. Permissions matrix. AR Dashboard with 9 oversight sub-tabs. 10-document DD checklist. Approved Persons. 12-month KPI matrix. 17-item SUP 12 framework. Audit register. Agreement-expiry alerts. FCA-ready PDF export.
Every principal obligation under SUP 12: Pre-Appointment DD, 8 Ongoing Monitoring items (12.6.1 to 12.6.8), 8 Record Keeping items (12.5 / 12.7 / 12.9). A live, tickable checklist with handbook citations on every line.
Three distinct record types with three editor shapes. Five KPI tiles at the top of the register – Total Records, Authorised Firms, Appointed Reps, Active, DD Complete.
Every RAO Article tagged on every row: Art. 25, Art. 37, Art. 53, Art. 60B, Art. 61. Ten category groups from Investment Business to Financial Promotions. No more cross-referencing the RAO.
Dashboard, Profile, Commercial, Key Contacts, Approved Persons, KPIs, SUP 12, Audit Actions, Audit Issues, Social. Module-within-a-module depth. Health Score and SUP 12 % roll up from the same data.
| AR | Health | SUP 12 |
|---|---|---|
| Beaumont Financial | EXCELLENT | 94% |
| Cromwell Advisers | GOOD | 88% |
| Delaney & Co | GOOD | 71% |
| Eastwood Mortgages | ATTENTION | 48% |
| Fenton Protection | EXCELLENT | 97% |
Every AR banner shows days-to-expiry. Inside 90 days: Agreement Expiring Soon alert fires. Inside 0 days: Expired red badge. Re-papering lead time, automated.
FCA Register Extract, Certificate of Incorporation, Org Chart, Key Individuals, PI Insurance, Complaints Policy, AML/CTF Policy, Financials, AR Agreement. 7 mandatory, 3 optional. Completion % feeds the Pre-Appointment DD score automatically.
Name, IRN, Function (CF-code), Since, To, Active/Ceased. The AR-level APER register pairs with the principal's SM&CR module for complete people oversight.
New clients, cases, GI volume, protection, mortgage, pension, investment, complaints, client money, cash assets. Fixed metric schema across every AR. Clean portfolio-level MI roll-up, no per-AR column drift.
Frequency (monthly/quarterly/ad-hoc), date conducted, Red/Amber/Green counts per audit, overall RAG. Outstanding findings tracked to closure with owner & date. Audit register feeds the Health Score and the Audit Issues tile automatically.
Every fee type captured. Every % split of regulated vs non-regulated income. Every customer classification. CSV and PDF export on every single-AR commercial report.
Website, Facebook, Twitter/X, Instagram, YouTube, LinkedIn, Snapchat, TikTok. Captured as scope for SUP 12.6.2 financial-promotions review and SUP 12.9.2 log maintenance. No channel slips the net.
Parent-workflow users manage the record. Child-workflow users operate inside it. Firm Compliance is the sole writer to the master Access Rights sheet. The onboarding surface for the whole platform.
Agreement Expiring Soon alerts fire at 90 days. FCA annual fee blocks, permission variations, AR appointment anniversaries: every recurring principal obligation surfaces as a dated event, not a calendar reminder someone forgot to set.
Every notification a principal owes: AR appointment, scope change, cessation, FS Register confirmation. Captured as a dated record keeping item (SUP 12.7.1, 12.7.2). The evidence pack a supervisor asks for, already built.
| Filing | Ref | Status |
|---|---|---|
| AR appointment | SUP 12.7.1 | Filed |
| Scope change | SUP 12.7.2 | Filed |
| FS Register confirm | SUP 12.7 | Due |
| Cessation notice | SUP 12.7.2 | Draft |
Navy cover, RAG-coloured 48pt Health Score, full Firm Details, Due Diligence table, Executive Summary. A branded multi-page PDF for the supervisor. For a 10-AR principal: ten one-click PDFs at board prep, ready to hand over.
Core module · Included in every RegTechPRO subscription from £500/month · No add-on fee
Anna is trained on SUP 12, the Regulated Activities Order, SM&CR, SYSC 4 and the FCA AR Gateway regime (PS22/11), alongside 1,500+ expert documents. She tracks permission boundaries across your AR network, flags filings and expiry windows before they bite, and explains any SUP 12 rule in plain English. Handbook citation underneath, every time.
Anna does three things for Firm Compliance. She tracks permission boundaries across every AR, warning when an activity an AR is selling sits outside the principal's scope. She flags FCA filings before they slip: SUP 12.7 notifications, FS Register updates, AR agreement expiries, annual fee blocks. And she explains the rules for AR networks in plain English, with the handbook citation every time.
“Is our AR #7 selling outside our permissions?” “What triggers a SUP 12.7 notification?” “How long do we have to re-paper the AR agreement?” Anna answers from SUP 12, the RAO and your live Firm Compliance data in seconds, with citations.
She watches permission boundaries, flags SUP 12.7 filings before they slip, and cites the rule-book every time. Firm Compliance, with Anna, is Core in every RegTechPRO subscription. See her map your AR network in a live demo.
Everything you need to know about Firm Compliance, SUP 12 oversight, and how it sits alongside the rest of RegTechPRO.