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Products & Services Governance Policy Template
Products That Don't Serve Customers Aren't Just Bad Business. They're a Regulatory Failure.
Under the Consumer Duty, good intentions at product launch aren't enough. You need governance that proves your products were designed right, distributed right, and monitored throughout their lifecycle.
This ready-to-use Products and Services Governance Framework gives FCA-regulated firms a complete structure for designing, approving, distributing, and reviewing products in line with Consumer Duty obligations — covering target market assessment, vulnerability integration, digital products, third-party oversight, and lifecycle management — all mapped to PRIN 2A.3 and FG22/5 Section 4.
Customise with your firm name. Start using it immediately.
What's included: Governance structure & SM&CR accountability · Product design & development principles · Target market identification framework · Distribution strategy & channel controls · Third-party distributor oversight · Vulnerability integration throughout lifecycle · Risk-based proportionality framework · Digital & emerging product governance · Complaints & continuous improvement · Ready-to-use governance maturity matrix, lifecycle review templates & self-assessment form · Full regulatory reference library
Built for: Compliance managers, product governance leads, risk teams, and compliance consultants across all FCA-regulated sectors — consumer credit, insurance, wealth management, cryptocurrency, payment services, funeral plans, and debt management.
Products That Don't Serve Customers Aren't Just Bad Business. They're a Regulatory Failure.
Under the Consumer Duty, good intentions at product launch aren't enough. You need governance that proves your products were designed right, distributed right, and monitored throughout their lifecycle.
This ready-to-use Products and Services Governance Framework gives FCA-regulated firms a complete structure for designing, approving, distributing, and reviewing products in line with Consumer Duty obligations — covering target market assessment, vulnerability integration, digital products, third-party oversight, and lifecycle management — all mapped to PRIN 2A.3 and FG22/5 Section 4.
Customise with your firm name. Start using it immediately.
What's included: Governance structure & SM&CR accountability · Product design & development principles · Target market identification framework · Distribution strategy & channel controls · Third-party distributor oversight · Vulnerability integration throughout lifecycle · Risk-based proportionality framework · Digital & emerging product governance · Complaints & continuous improvement · Ready-to-use governance maturity matrix, lifecycle review templates & self-assessment form · Full regulatory reference library
Built for: Compliance managers, product governance leads, risk teams, and compliance consultants across all FCA-regulated sectors — consumer credit, insurance, wealth management, cryptocurrency, payment services, funeral plans, and debt management.

