Product governance is where Consumer Duty begins. Under PRIN 2A.2 and PS22/9, firms must ensure every product they design, distribute, or sell is appropriate for its target market, delivers fair value, and is subject to ongoing monitoring. The FCA expects firms to evidence good product governance — not just document it. Target market definitions must be specific. Distribution controls must be enforced. The FCA doesn't wait.
What's included:
Governance structure: Senior Management and control functions, Product Governance Committees, decision-making authority, and accountability documentation
Product design and development: Consumer Duty design principles, target market identification, customer needs assessment, and product approval process
Distribution and access controls: channel governance, third-party distribution oversight, and customer access and vulnerability considerations
Lifecycle management: post-launch monitoring, periodic review obligations, and lifecycle management strategies
Vulnerability integration: design stage, distribution controls, and ongoing harm prevention — embedded at every stage
Digital and emerging products: digital governance framework, emerging technology risk, and continuous evolution management
Ready-to-use appendices: Governance Maturity Assessment Matrix, Product Lifecycle Review Template, Risk Assessment Framework, and Products and Services Governance Assessment Template
+ much more
Who is this for?
Compliance Officers, Product Managers, Consumer Duty leads, SMF holders, and Boards at FCA-regulated firms.
How it works
Step 1 — Read it. Every section exists for a reason, grounded in a specific regulatory obligation.
Step 2 — Understand it. Map the content against your current practices. Identify where you're strong and where gaps exist.
Step 3 — Make it yours. Tailor the language to reflect how your organisation actually operates. A policy that sounds like your firm is a policy your people will follow.
Step 4 — Take ownership. Assign clear accountability — Board approval, named SMF holder, designated policy owner. A policy without an owner is a liability, not an asset.
Step 5 — Operationalise it. Embed the policy into your governance calendar, training programme, and annual review cycle. This is where compliance becomes culture.
Or, get this free with RegTechPRO
Access this alongside the full compliance policy library — SM&CR, COBS, AML, Consumer Duty, GDPR, and more — for a fraction of the cost of consultancy.
View RegTechPRO pricing and packages →
Product governance is where Consumer Duty begins. Under PRIN 2A.2 and PS22/9, firms must ensure every product they design, distribute, or sell is appropriate for its target market, delivers fair value, and is subject to ongoing monitoring. The FCA expects firms to evidence good product governance — not just document it. Target market definitions must be specific. Distribution controls must be enforced. The FCA doesn't wait.
What's included:
Governance structure: Senior Management and control functions, Product Governance Committees, decision-making authority, and accountability documentation
Product design and development: Consumer Duty design principles, target market identification, customer needs assessment, and product approval process
Distribution and access controls: channel governance, third-party distribution oversight, and customer access and vulnerability considerations
Lifecycle management: post-launch monitoring, periodic review obligations, and lifecycle management strategies
Vulnerability integration: design stage, distribution controls, and ongoing harm prevention — embedded at every stage
Digital and emerging products: digital governance framework, emerging technology risk, and continuous evolution management
Ready-to-use appendices: Governance Maturity Assessment Matrix, Product Lifecycle Review Template, Risk Assessment Framework, and Products and Services Governance Assessment Template
+ much more
Who is this for?
Compliance Officers, Product Managers, Consumer Duty leads, SMF holders, and Boards at FCA-regulated firms.
How it works
Step 1 — Read it. Every section exists for a reason, grounded in a specific regulatory obligation.
Step 2 — Understand it. Map the content against your current practices. Identify where you're strong and where gaps exist.
Step 3 — Make it yours. Tailor the language to reflect how your organisation actually operates. A policy that sounds like your firm is a policy your people will follow.
Step 4 — Take ownership. Assign clear accountability — Board approval, named SMF holder, designated policy owner. A policy without an owner is a liability, not an asset.
Step 5 — Operationalise it. Embed the policy into your governance calendar, training programme, and annual review cycle. This is where compliance becomes culture.
Or, get this free with RegTechPRO
Access this alongside the full compliance policy library — SM&CR, COBS, AML, Consumer Duty, GDPR, and more — for a fraction of the cost of consultancy.
View RegTechPRO pricing and packages →
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