Insurance (ICOBS)
Track and demonstrate compliance with ICOBS handbook rules:
Client Categorisation
Communications to clients and Financial Promotions
Inducements
Record-Keeping
Acting Honestly, Fairly and Professionally (Including Exclusions, Conditions, and Warranties)
Distribution of Connected Contracts Through Exempt Persons
Customers in Financial Difficulty
Distance Communications
Information about the Firm, Its Services, and Remuneration
Identifying Client Needs and Advising
Product Information
Product-Specific Rules
Home and Motor Insurance Pricing
Cancellation
Claims Handling
Transitional Provisions
Record-Keeping Requirements – ICOBS Schedules
Rights of Action for Damages – ICOBS