Consumer Duty

 

Track and demonstrate compliance with your firm’s Consumer Duty:

  • Alignment with the Consumer Principle

  • Acting in Good Faith Towards Retail Customers

  • Avoiding Foreseeable Harm to Retail Customers

  • Enabling Retail Customers to Pursue Their Financial Objectives

  • Products and Services

  • Price and Value

  • Consumer Understanding

  • Consumer Support

 
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