Consumer Credit (CONC)

 

Track and demonstrate compliance with the CONC handbook rules:

  • Conduct of Business

  • Credit References

  • Credit Broking

  • High-Cost Short-Term Credit (HCSTC) Products on Price Comparison Websites

  • Debt Counselling, Debt Adjusting, and Providing Credit Information Services

  • Distance Marketing Rules

  • E-Commerce Requirements

  • Prohibition of Unsolicited Credit Tokens

  • Mental Capacity

  • Remuneration and Performance Management Policies

  • Pre-Contractual Requirements

  • Responsible Lending

  • Cost Cap for High-Cost Short-Term Credit

  • Cost Cap for Rent-to-Own Agreements

  • Overdraft Pricing

  • Overdraft Repeat Use

  • Post-Contractual Requirements

  • Arrears, Default & Recovery

  • Debt Advice

  • Prudential Rules for Debt Management Firms

  • Cancellation