Investment Promotions not in Writing
Length: 11 Pages
Applies to: Investment Firms
Fully Customisable COBS 4.8 Guide – Cold Calls & Non-Written Financial Promotions
Get a fully editable COBS 4.8 – Cold Calls & Non-Written Promotions Guide, created to help investment firms comply with the FCA’s rules governing oral communications, including cold calls, in-person pitches, and scripted conversations. This guide decodes the COBS 4.8.1R–4.8.9G rules and offers practical advice for maintaining compliance when delivering promotional content outside of a written medium.
The guide explores the heightened risks and regulatory expectations associated with verbal promotions, including the need for clear disclosures, balanced messaging, and proper client categorisation. It explains how firms must present the risk and nature of investments fairly in real-time interactions and provides scripts, training tips, and compliance prompts to ensure FCA standards are consistently met, especially when targeting retail clients or non-advised business.
Practical examples of compliant verbal communication techniques, alongside red flags and common pitfalls to avoid, are included. The guide also clarifies where cold calling restrictions under CONC, data protection rules, and distance marketing regulations may overlap or apply concurrently, helping firms manage broader conduct risks and regulatory complexity.
A strong emphasis is placed on governance, training, and oversight, including implementing call monitoring, QA processes, and call script reviews. The guide also helps teams build robust audit trails and maintain transparency in client interaction logs, ensuring firms can evidence both compliance and good customer outcomes under the Consumer Duty and PRIN.
This Microsoft Word guide is instantly downloadable and fully editable. It is ideal for investment firms, brokers, fintech platforms, and compliance officers. It provides a clear framework for firms to manage risk while confidently delivering compliant verbal promotions, ensuring that all written or spoken communications meet FCA expectations.
Length: 11 Pages
Applies to: Investment Firms
Fully Customisable COBS 4.8 Guide – Cold Calls & Non-Written Financial Promotions
Get a fully editable COBS 4.8 – Cold Calls & Non-Written Promotions Guide, created to help investment firms comply with the FCA’s rules governing oral communications, including cold calls, in-person pitches, and scripted conversations. This guide decodes the COBS 4.8.1R–4.8.9G rules and offers practical advice for maintaining compliance when delivering promotional content outside of a written medium.
The guide explores the heightened risks and regulatory expectations associated with verbal promotions, including the need for clear disclosures, balanced messaging, and proper client categorisation. It explains how firms must present the risk and nature of investments fairly in real-time interactions and provides scripts, training tips, and compliance prompts to ensure FCA standards are consistently met, especially when targeting retail clients or non-advised business.
Practical examples of compliant verbal communication techniques, alongside red flags and common pitfalls to avoid, are included. The guide also clarifies where cold calling restrictions under CONC, data protection rules, and distance marketing regulations may overlap or apply concurrently, helping firms manage broader conduct risks and regulatory complexity.
A strong emphasis is placed on governance, training, and oversight, including implementing call monitoring, QA processes, and call script reviews. The guide also helps teams build robust audit trails and maintain transparency in client interaction logs, ensuring firms can evidence both compliance and good customer outcomes under the Consumer Duty and PRIN.
This Microsoft Word guide is instantly downloadable and fully editable. It is ideal for investment firms, brokers, fintech platforms, and compliance officers. It provides a clear framework for firms to manage risk while confidently delivering compliant verbal promotions, ensuring that all written or spoken communications meet FCA expectations.
Length: 11 Pages
Applies to: Investment Firms
Fully Customisable COBS 4.8 Guide – Cold Calls & Non-Written Financial Promotions
Get a fully editable COBS 4.8 – Cold Calls & Non-Written Promotions Guide, created to help investment firms comply with the FCA’s rules governing oral communications, including cold calls, in-person pitches, and scripted conversations. This guide decodes the COBS 4.8.1R–4.8.9G rules and offers practical advice for maintaining compliance when delivering promotional content outside of a written medium.
The guide explores the heightened risks and regulatory expectations associated with verbal promotions, including the need for clear disclosures, balanced messaging, and proper client categorisation. It explains how firms must present the risk and nature of investments fairly in real-time interactions and provides scripts, training tips, and compliance prompts to ensure FCA standards are consistently met, especially when targeting retail clients or non-advised business.
Practical examples of compliant verbal communication techniques, alongside red flags and common pitfalls to avoid, are included. The guide also clarifies where cold calling restrictions under CONC, data protection rules, and distance marketing regulations may overlap or apply concurrently, helping firms manage broader conduct risks and regulatory complexity.
A strong emphasis is placed on governance, training, and oversight, including implementing call monitoring, QA processes, and call script reviews. The guide also helps teams build robust audit trails and maintain transparency in client interaction logs, ensuring firms can evidence both compliance and good customer outcomes under the Consumer Duty and PRIN.
This Microsoft Word guide is instantly downloadable and fully editable. It is ideal for investment firms, brokers, fintech platforms, and compliance officers. It provides a clear framework for firms to manage risk while confidently delivering compliant verbal promotions, ensuring that all written or spoken communications meet FCA expectations.